Code of Ethics - Earth Quality Certifications Pvt. Ltd.

Code of Ethics

Effective Date: 1st March 2026

1. Purpose

Earth Quality Certifications Pvt. Ltd. is committed to upholding the highest standards of professional integrity, independence, and accountability in all audit and assessment engagements. This Code of Ethics establishes the principles that guide our conduct and decision-making processes.

2. Integrity

We conduct all professional activities with honesty, fairness, and responsibility. We do not engage in any practice that may compromise credibility, objectivity, or public trust.

3. Independence and Impartiality

  • We maintain objectivity in all assessments
  • We avoid conflicts of interest
  • Audit conclusions are based solely on documented evidence and structured evaluation criteria
  • Commercial or external influences do not affect audit outcomes

Where potential conflicts of interest arise, they are disclosed and appropriately managed.

4. Confidentiality

All information obtained during audit engagements is treated with strict confidentiality. We do not disclose client information except:

  • With prior written authorization
  • When required by applicable law or regulatory authority
  • Under contractual obligations

Confidentiality commitments are further governed by formal Non-Disclosure Agreements or engagement contracts.

5. Professional Competence

We ensure that audit activities are conducted by qualified and competent personnel. Continuous learning, skill development, and adherence to relevant standards are encouraged to maintain professional competence and service quality.

6. Transparency and Accountability

We promote transparent communication and structured reporting in all engagements. We maintain accessible grievance redressal mechanisms to address concerns related to our services or conduct. All concerns are reviewed fairly and objectively.

7. Compliance with Laws and Regulations

Earth Quality Certifications operates in accordance with applicable Indian laws, regulatory requirements, and professional standards relevant to audit and certification services.

8. Environmental and Public Responsibility

We recognize the broader impact of safety, hygiene, environmental management, and quality systems on public health and sustainability. Our work supports responsible practices that contribute to long-term environmental protection and societal well-being.

9. Reporting Ethical Concerns

Any concerns regarding ethical conduct may be reported through our formal Grievance Redressal mechanism. All reports are handled confidentially and reviewed without bias.

10. Commitment to Continuous Improvement

We view ethical conduct as an ongoing responsibility. Periodic internal review of practices and policies is undertaken to strengthen our ethical framework and enhance service quality.

Contact Information

Email: earth@eqcertifications.com

Phone: 9136230305 / 9594995655

Registered Address: Earth Quality Certifications Pvt. Ltd., Office No.: 231, Satra Plaza, Sector 19D, Vashi, Navi Mumbai – 400703

FSSAI-Compliant Menu Labelling

Make informed choices visible to every consumer

Our FSSAI-Compliant Menu Labelling service provides accurate nutritional declaration and calculation of menu items, including Calories, Fat, Protein, Carbohydrates and Allergen Declaration in accordance with applicable FSSAI requirements. This helps food businesses improve transparency, strengthen recipe systems, support informed choices for consumers, build trust, and ensure regulatory compliance across menus and recipe systems.

Who can apply: Hotels, Restaurants, QSR Chains, Cafés, Bakeries, Cloud Kitchens, and Food Service Brands.

Enquire for Audit

Vendor & Facility Assessments

Build confidence in every supplier and facility you work with

Our Vendor and Facility Assessments help evaluate supplier facilities, production environments, storage practices, hygiene standards, and operational controls to ensure alignment with FSSAI Schedule IV food safety and quality requirements. These assessments support businesses in selecting reliable partners and maintaining consistency across the supply chain.

Who can apply: Restaurants, Hotel Chains, Food Brands, QSR Chains, FMCG Companies, Procurement Teams, and Supplier Networks.

Enquire for Audit

Supply Chain & Distributor Audits

Ensure food safety and compliance across every stage of distribution

Our Supply Chain and Distributor Audits assess the hygiene, storage, transportation, traceability, and compliance practices followed across the supply and distribution network. We conduct audits as per FSSAI Schedule IV requirements and Good Warehouse Practices (GWP) Norms. These audits help businesses reduce risks related to handling, warehousing, transportation conditions, food safety risks and last-mile delivery while maintaining product integrity and regulatory compliance.

Who can apply: Food Manufacturers, FMCG Companies, Distributors, Warehousing Partners, Logistics Providers, Retail Chains, and Supply Network Operators.

Enquire for Audit

Internal Audits & Gap Assessments

Strengthen your systems before non-compliance becomes a risk

Our Internal Audits and Gap Assessments are designed to evaluate your existing food safety, hygiene, and operational systems against applicable standards and internal requirements. The assessment helps identify process gaps, compliance risks, documentation deficiencies, and improvement areas, enabling businesses to take timely corrective action and strengthen overall food safety performance.

Who can apply: Restaurants, Hotels, Cloud Kitchens, QSRs, Central Kitchens, Catering Units, Food Manufacturing Units, and Institutional Kitchens.

Enquire for Audit

    Feedback & Suggestions


    At Earth Quality Certifications Pvt. Ltd., we believe in continuous improvement and professional excellence.


    Your feedback helps us enhance service quality and maintain high standards of accountability.


    All feedback is reviewed internally for service improvement. For formal complaints, please use the Grievance Redressal mechanism.

      Grievance Submission


      Earth Quality Certifications Pvt. Ltd. is committed to maintaining transparency, impartiality, and
      professional
      integrity in all audit and assessment engagements.


      If you have concerns regarding audit conduct, ethical standards, or service delivery, please submit your
      grievance below. All submissions are handled confidentially.


      All grievances will be acknowledged within 3–5 working days and reviewed as per our Grievance Redressal Policy.