Privacy Policy - Earth Quality Certifications Pvt. Ltd.

Privacy Policy

Effective Date: 1st March 2026

1. Introduction

Earth Quality Certifications Pvt. Ltd. (“Earth Quality”, “we”, “our”, or “us”) is committed to safeguarding the privacy and confidentiality of information entrusted to us. As an independent audit and certification body, we recognize the importance of maintaining professional integrity in all data handling practices. This Privacy Policy outlines how we collect, use, store, and protect personal and business information obtained through our website and during service inquiries. This policy applies to visitors of our website and individuals or organizations interacting with us for professional services.

2. Information We Collect

We may collect the following categories of information:

a) Information You Voluntarily Provide

  • Name
  • Email address
  • Phone number
  • Organization name
  • Designation
  • Business details submitted through inquiry forms
  • Information shared while requesting audit services

b) Website Usage Information

  • Basic browser information
  • IP address
  • Pages visited
  • Interaction data for website functionality and analytics

We collect only information that is relevant and necessary for communication and service-related purposes.

3. Purpose of Collection

  • Responding to service inquiries
  • Communicating regarding audit engagements
  • Processing audit requests and related documentation
  • Maintaining professional records
  • Improving website functionality and user experience
  • Complying with applicable legal or regulatory requirements

We do not use personal information for unrelated marketing activities without consent.

4. Confidentiality Commitment

As an independent audit and certification body, Earth Quality Certifications maintains strict professional confidentiality standards. All client-related operational, technical, and business information obtained during audit engagements is handled with discretion and protected through structured internal controls. Detailed confidentiality obligations are governed by separate Non-Disclosure Agreements (NDAs) or engagement contracts executed prior to audit assignments.

5. Data Protection & Security

We implement reasonable administrative and procedural safeguards to protect information from unauthorized access, misuse, alteration, or disclosure. Access to sensitive information is restricted to authorized personnel strictly on a need-to-know basis. While we strive to protect all information, no method of electronic transmission or storage can be guaranteed as completely secure.

6. Sharing of Information

Earth Quality Certifications does not sell, rent, or trade personal information. Information may only be disclosed:

  • When required by law or regulatory authorities
  • To comply with legal obligations
  • To protect the rights, safety, or integrity of the company

We do not share client information with third parties for commercial purposes.

7. Data Retention

Information is retained only for as long as necessary to fulfill the purpose for which it was collected or to meet regulatory, contractual, or legal obligations.

8. Cookies & Website Analytics

Our website may use limited cookies or analytics tools to improve user experience and understand website traffic patterns. Users may adjust browser settings to disable cookies; however, certain website functionalities may be affected.

9. Your Rights

Individuals may request:

  • Access to personal information shared with us
  • Correction of inaccurate information
  • Withdrawal of consent (where applicable)

Requests may be submitted through the contact details provided below.

10. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

11. Policy Updates

Earth Quality Certifications reserves the right to update this Privacy Policy periodically. Updated versions will be published on this page with a revised effective date.

12. Contact Information

Email: earth@eqcertifications.com

Phone: 9136230305 / 9594995655

Registered Address: Earth Quality Certifications Pvt. Ltd., Office No.: 231, Satra Plaza, Sector 19D, Vashi, Navi Mumbai – 400703

FSSAI-Compliant Menu Labelling

Make informed choices visible to every consumer

Our FSSAI-Compliant Menu Labelling service provides accurate nutritional declaration and calculation of menu items, including Calories, Fat, Protein, Carbohydrates and Allergen Declaration in accordance with applicable FSSAI requirements. This helps food businesses improve transparency, strengthen recipe systems, support informed choices for consumers, build trust, and ensure regulatory compliance across menus and recipe systems.

Who can apply: Hotels, Restaurants, QSR Chains, Cafés, Bakeries, Cloud Kitchens, and Food Service Brands.

Enquire for Audit

Vendor & Facility Assessments

Build confidence in every supplier and facility you work with

Our Vendor and Facility Assessments help evaluate supplier facilities, production environments, storage practices, hygiene standards, and operational controls to ensure alignment with FSSAI Schedule IV food safety and quality requirements. These assessments support businesses in selecting reliable partners and maintaining consistency across the supply chain.

Who can apply: Restaurants, Hotel Chains, Food Brands, QSR Chains, FMCG Companies, Procurement Teams, and Supplier Networks.

Enquire for Audit

Supply Chain & Distributor Audits

Ensure food safety and compliance across every stage of distribution

Our Supply Chain and Distributor Audits assess the hygiene, storage, transportation, traceability, and compliance practices followed across the supply and distribution network. We conduct audits as per FSSAI Schedule IV requirements and Good Warehouse Practices (GWP) Norms. These audits help businesses reduce risks related to handling, warehousing, transportation conditions, food safety risks and last-mile delivery while maintaining product integrity and regulatory compliance.

Who can apply: Food Manufacturers, FMCG Companies, Distributors, Warehousing Partners, Logistics Providers, Retail Chains, and Supply Network Operators.

Enquire for Audit

Internal Audits & Gap Assessments

Strengthen your systems before non-compliance becomes a risk

Our Internal Audits and Gap Assessments are designed to evaluate your existing food safety, hygiene, and operational systems against applicable standards and internal requirements. The assessment helps identify process gaps, compliance risks, documentation deficiencies, and improvement areas, enabling businesses to take timely corrective action and strengthen overall food safety performance.

Who can apply: Restaurants, Hotels, Cloud Kitchens, QSRs, Central Kitchens, Catering Units, Food Manufacturing Units, and Institutional Kitchens.

Enquire for Audit

    Feedback & Suggestions


    At Earth Quality Certifications Pvt. Ltd., we believe in continuous improvement and professional excellence.


    Your feedback helps us enhance service quality and maintain high standards of accountability.


    All feedback is reviewed internally for service improvement. For formal complaints, please use the Grievance Redressal mechanism.

      Grievance Submission


      Earth Quality Certifications Pvt. Ltd. is committed to maintaining transparency, impartiality, and
      professional
      integrity in all audit and assessment engagements.


      If you have concerns regarding audit conduct, ethical standards, or service delivery, please submit your
      grievance below. All submissions are handled confidentially.


      All grievances will be acknowledged within 3–5 working days and reviewed as per our Grievance Redressal Policy.