Terms of Service - Earth Quality Certifications Pvt. Ltd.

Terms of Service

Effective Date: 1st March 2026

1. Introduction

These Terms of Service (“Terms”) govern the use of the website operated by Earth Quality Certifications Pvt. Ltd. (“Earth Quality”, “we”, “our”, or “us”). By accessing or using this website, you agree to comply with these Terms. If you do not agree with these Terms, you are advised not to use this website. These Terms apply solely to website usage and general information provided online. Formal audit engagements are governed by separate written agreements.

2. Nature of Services

Earth Quality Certifications Pvt. Ltd. provides independent audit and assessment services related to food safety, hygiene compliance, supply chain evaluations, environmental quality systems, and related regulatory frameworks. Information presented on this website is for general informational purposes only and does not constitute a binding service agreement. Engagement for services becomes valid only upon execution of a formal contract, engagement letter, or written agreement signed by both parties.

3. No Guarantee of Certification or Compliance

Earth Quality conducts structured and objective audits based on observed conditions and documented evidence at the time of assessment. Audit findings reflect the status of systems during the audit period. Certification or compliance outcomes depend on corrective actions, implementation, and ongoing maintenance by the client. Use of this website or submission of inquiries does not guarantee audit approval, certification, regulatory clearance, or compliance status.

4. Intellectual Property

All content on this website, including text, graphics, logos, designs, layout, documents, and other materials, is the intellectual property of Earth Quality Certifications Pvt. Ltd., unless otherwise stated. Unauthorized reproduction, distribution, modification, or commercial use of website content without prior written consent is prohibited.

5. Website Use Restrictions

Users agree not to:

  • Submit false, misleading, or incomplete information
  • Attempt unauthorized access to website systems
  • Interfere with website functionality
  • Use the website for unlawful or improper purposes

Earth Quality reserves the right to restrict or terminate access in cases of misuse.

6. Limitation of Liability

While reasonable efforts are made to ensure accuracy and reliability of information provided on this website, Earth Quality makes no warranties regarding completeness, suitability, or accuracy of content. Earth Quality shall not be liable for:

  • Decisions made based on website information
  • Indirect, incidental, or consequential losses arising from website use
  • Technical interruptions or website downtime beyond reasonable control

7. Third-Party Links

This website may contain links to third-party websites for informational purposes. Earth Quality does not control and is not responsible for the content, policies, or practices of external websites.

8. Modifications to Terms

Earth Quality reserves the right to update or modify these Terms at any time without prior notice. Updated Terms will be published on this page with a revised effective date. Continued use of the website after modifications constitutes acceptance of the updated Terms.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising in relation to these Terms shall be subject to the jurisdiction of the competent courts in Mumbai, India.

10. Contact Information

Email: earth@eqcertifications.com

Phone: 9136230305 / 9594995655

Registered Address: Earth Quality Certifications Pvt. Ltd., Office No.: 231, Satra Plaza, Sector 19D, Vashi, Navi Mumbai – 400703

FSSAI-Compliant Menu Labelling

Make informed choices visible to every consumer

Our FSSAI-Compliant Menu Labelling service provides accurate nutritional declaration and calculation of menu items, including Calories, Fat, Protein, Carbohydrates and Allergen Declaration in accordance with applicable FSSAI requirements. This helps food businesses improve transparency, strengthen recipe systems, support informed choices for consumers, build trust, and ensure regulatory compliance across menus and recipe systems.

Who can apply: Hotels, Restaurants, QSR Chains, Cafés, Bakeries, Cloud Kitchens, and Food Service Brands.

Enquire for Audit

Vendor & Facility Assessments

Build confidence in every supplier and facility you work with

Our Vendor and Facility Assessments help evaluate supplier facilities, production environments, storage practices, hygiene standards, and operational controls to ensure alignment with FSSAI Schedule IV food safety and quality requirements. These assessments support businesses in selecting reliable partners and maintaining consistency across the supply chain.

Who can apply: Restaurants, Hotel Chains, Food Brands, QSR Chains, FMCG Companies, Procurement Teams, and Supplier Networks.

Enquire for Audit

Supply Chain & Distributor Audits

Ensure food safety and compliance across every stage of distribution

Our Supply Chain and Distributor Audits assess the hygiene, storage, transportation, traceability, and compliance practices followed across the supply and distribution network. We conduct audits as per FSSAI Schedule IV requirements and Good Warehouse Practices (GWP) Norms. These audits help businesses reduce risks related to handling, warehousing, transportation conditions, food safety risks and last-mile delivery while maintaining product integrity and regulatory compliance.

Who can apply: Food Manufacturers, FMCG Companies, Distributors, Warehousing Partners, Logistics Providers, Retail Chains, and Supply Network Operators.

Enquire for Audit

Internal Audits & Gap Assessments

Strengthen your systems before non-compliance becomes a risk

Our Internal Audits and Gap Assessments are designed to evaluate your existing food safety, hygiene, and operational systems against applicable standards and internal requirements. The assessment helps identify process gaps, compliance risks, documentation deficiencies, and improvement areas, enabling businesses to take timely corrective action and strengthen overall food safety performance.

Who can apply: Restaurants, Hotels, Cloud Kitchens, QSRs, Central Kitchens, Catering Units, Food Manufacturing Units, and Institutional Kitchens.

Enquire for Audit

    Feedback & Suggestions


    At Earth Quality Certifications Pvt. Ltd., we believe in continuous improvement and professional excellence.


    Your feedback helps us enhance service quality and maintain high standards of accountability.


    All feedback is reviewed internally for service improvement. For formal complaints, please use the Grievance Redressal mechanism.

      Grievance Submission


      Earth Quality Certifications Pvt. Ltd. is committed to maintaining transparency, impartiality, and
      professional
      integrity in all audit and assessment engagements.


      If you have concerns regarding audit conduct, ethical standards, or service delivery, please submit your
      grievance below. All submissions are handled confidentially.


      All grievances will be acknowledged within 3–5 working days and reviewed as per our Grievance Redressal Policy.